Perhaps the Route 1/Guilford location? It has several lanes, one specifying Mobile order. Shaker drive also, they have more lanes, but no sign indicating to bypass the line.

Also, it goes both ways. There’s no reason the franchise should attempt to make a replacement flavor without asking you first. There’s also, you know, putting up a sign that says “We are out of these flavors”. Perhaps that violates a franchise agreement (unauthorized signage)?

Please remember these are people. And you’re upset about coffee.

I can’t believe I was so stupid to think they’d let her do her job. Thankfully, I look at the advancing age of several board members, certainly closer to their last years than their first, and I can hope their service is soon at an end, through new election or death. I hope a lawsuit ages them further.

”It brings him no pleasure to publicly highlight anyone’s shortcomings; however, he believes his neighbors deserve to know whether their representatives are effectively serving them.”

This is gold. I enjoy your posts.

https://seeclickfix.com/columbia_4/report

Pick your location, then choose animal issue.

Mission Bbq. Give them a call.

Have you tried SeeClickFix? Might be a few issues they can sort out.

https://seeclickfix.com/columbia_4?

edit:there’s a spot on there for mailbox issue. I’ve never used it, but might be worth beginning a paper trail.