xCeeTeeRdt t1_jdq5x4k wrote on March 26, 2023 at 9:15 AM Reply to comment by BigSpoonFullOfSnark in LPT: If you call a company to speak to customer service but the automated menu won't let you talk to a real person, say "Upgrade my account" instead of "Refund" or "Cancel," when the automated menu asks you to state why you're calling. You will immediately be transferred to a real person by BigSpoonFullOfSnark The CEO of my company visits us at least once a year (alongside the other 3k stores we have) and frequently engages in town hall style meetings with staff. He's still shit at what he does but he absolutely does speak to everybody. Permalink Parent 2
xCeeTeeRdt t1_jdq5x4k wrote
Reply to comment by BigSpoonFullOfSnark in LPT: If you call a company to speak to customer service but the automated menu won't let you talk to a real person, say "Upgrade my account" instead of "Refund" or "Cancel," when the automated menu asks you to state why you're calling. You will immediately be transferred to a real person by BigSpoonFullOfSnark
The CEO of my company visits us at least once a year (alongside the other 3k stores we have) and frequently engages in town hall style meetings with staff.
He's still shit at what he does but he absolutely does speak to everybody.