We didn't have heat for 30 hours during the day that it was -10 to -40 throughout NH. It stopped working at 2 in the morning. I was asleep and woken up because I got cold. Got up to check the heat and it was off. The next morning I put in a maintenance request and emailed out property manager. No one came and they didn't respond with anything. The next morning on Sunday our apartment flooded. Water froze then expanded and a cap blew off the end of the pipe. We were told by the pipe fitter company that the pipes were installed wrong initially and that they used the wrong adhesive for the cap.

Thanks I hadn’t put that together after losing a grand worth of stuff actually

Thanks. Yeah we would need to talk to a lawyer to see how in the right we are - legally.

So there is no clause to have insurance in our lease, oddly enough. We have contacted a lawyer though just get a consultation at least about everything. They must be in breach of contract.

Yeah everywhere is backed up. It was just crisis after crisis in NH after Saturday.

Nope. Everyone keeps asking me that. I checked my lease yesterday and talked to the property manager and no they do not require it.

What sucks is I had renters insurance for 7-8 years from when I moved here b/c I lived in crappy places/sketchy places. But I moved into a nicer place (I think it may be considered a luxury condo) and figured I could do without insurance since it was a new complex. So I didn't pay it when it renewed and now here I am. Go me.

Our heat went out and they never sent maintenance to fix it, even though we requested them.

Whatever it was it was cold. And our heat went out.

Where would I find info of people who can make sure the property company is doing things correctly?

Yes the property manager absolutely knows. Several places flooded in this complex. My things are mostly drying out and they started demoing walls today