Maybe only some balcony seats are tiny, I'm not sure, but I'm 5'9 and there was no space between my legs and the cheapest seats. Your mileage may vary I guess?

You can see fine, but they're tiny and uncomfortable unless you're shorter than 5 feet tall.

Probably just how things were purchased or sorted, or maybe a recent return? The cheap seats are child-size, by the way.

Not just a website issue, they are incredibly unreliable, maybe due to staffing issues? I contacted them multiple times and ways over a year-long period to host a conference in 2024 and never got a response. Hopefully they'll get better soon!