Oh man. I would have loved going that route. Good for you for taking the time to do that, btw. I wouldn’t be sorry either.

One of the QAOs I spoke to throughout this process also told me to steer clear of dealerships, but I’ve only had positive experiences at Mazda. Sounds like my experiences are an anomaly. Sucks to hear about Toyota too

I posted info in one of my edits FYI. If you live in an emissions county, there’s a 1800 # you can call.

AAA in Downingtown 🥴

That is so freaking unfair. And it drives me nuts how these sorts of practices are so widespread. I am similarly anxious taking my car ANYWHERE for service, because at this point I almost expect someone to try to play me. It is tough.

👀

🥹🥹🥹 THANK YOU!

So if a QAO takes your car back, do you think it’s a high likelihood that they will assess the original shop made a mistake? I assume the QAOs don’t go through the hassle of bringing cars back to shops unless they already know the shop messed up, is that right?

Ok that’s fair. And I don’t live in a podunk three house town (😂) so fingers crossed it’ll be fine. I’m sure it’ll be fine. Thank you for your support and for sharing your own knowledge

And honestly that may be the case. But the incompetence is still unacceptable, and at least through this process they can be re-trained.

Oh man. That kind of makes me feel better but honestly I’m worried about retaliation. Maybe I’m overreacting or overthinking this, but the idea of having to engage with a possibly disgruntled person is worrying me. I know the QAO already called the shop to notify them that we’re coming in tomorrow. I work in HR which is a very different field, I know, but anytime I’m going to give a person some bad news or have a difficult conversation, I usually give them very little if any notice (more so for their own mental health but also for my security). I’m overthinking this, I’m sure. I just don’t like the confrontation 😩

Sadly I don’t get free inspections with this dealership. I recently relocated to PA and bought my car at a different dealership (out of state).

2021

Yes I know they are P/F. I think the problem is that they told me I needed $1k of repairs in order to pass. I was fortunate to have been skeptical, because they were wrong. At best this is incompetence, but at worst it is fraud. I could not just keep on driving knowing this.

I will for sure…just waiting for this meeting tomorrow with the QAO and mechanic first, then I’ll name them