jenjenmuss

jenjenmuss t1_izfronj wrote

It does cover wear, I wore through the crotch of mine and a hole finally appeared (after 4 years of at least 2x wear a week.) and I took them into the local retail location and they told me I could either send them in for repair or to go pick a new pair off the shelf. I chose the latter. Two minutes for a quick exchange receipt and I was on my way. I’ve since bought 5 more pairs and wear nothing else. Had one problem with a hole in the right front pocket of a pair, once again exchanged with no question.

Edit: I understand they also have an online option for defect and warranty replacement, I’ve just never used it.

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