Yes, but shopping at a store like Kaufmann was like a curated experience. The clerks in individual departments were tenured experts My grandmother was in charge of the area that sold men's handkerchiefs . She would interview a customer and make recommendations

Each of the contemporary department stores had their own delivery fleets before the prevalence of UPS and Fedex. I think Gimbels trucks were green. You could take the trolley to town, buy a refrigerator, couch , toys for the kids, wait a week, and everything would be delivered.