Apple support is really good, but I've had a good experience with Samsung support as well, they replaced my phone for a minor defect on the display, with relatively no trouble, literally just a 25 minute live chat with their support team, sent a few pictures of the issue, and that was it.
gamr13 t1_j1i4yxr wrote
Reply to Apple vs. Samsung: Customer Service quality - there's a clear winner!! by user7231
Apple support is really good, but I've had a good experience with Samsung support as well, they replaced my phone for a minor defect on the display, with relatively no trouble, literally just a 25 minute live chat with their support team, sent a few pictures of the issue, and that was it.