Yeah this happened to me as well, with both Watch and phone, both having really bad battery issues but battery health stuck just over 80% and no amount of persuading could get them to replace the battery because it was not clearing whatever threshold their diagnostics were showing them.
fiendishfork t1_ja066z9 wrote
Reply to comment by Herves7 in Do apple usually just give you a replacement if they break something and not even charge you? by EndlessZone123
Yeah this happened to me as well, with both Watch and phone, both having really bad battery issues but battery health stuck just over 80% and no amount of persuading could get them to replace the battery because it was not clearing whatever threshold their diagnostics were showing them.