Good for her but I’m confused. It says she herself requested the vouchers once the flight was no longer possible. It seems strange to request vouchers at the beginning of a global pandemic, and then when the pandemic doesn’t end quickly, she doesn’t want the vouchers anymore and demands reimbursement by the airline?
It would be different if she’d asked for a refund to begin with… the story is a bit unclear. I know a lot of airlines were shady and were offering vouchers when legally customers had the right to a full refund. It’s the fact that she requested the vouchers that throws me off.
espritdecorps t1_jacvqfl wrote
Reply to Woman single-handedly takes on BA and wins by je97
Good for her but I’m confused. It says she herself requested the vouchers once the flight was no longer possible. It seems strange to request vouchers at the beginning of a global pandemic, and then when the pandemic doesn’t end quickly, she doesn’t want the vouchers anymore and demands reimbursement by the airline?
It would be different if she’d asked for a refund to begin with… the story is a bit unclear. I know a lot of airlines were shady and were offering vouchers when legally customers had the right to a full refund. It’s the fact that she requested the vouchers that throws me off.