chaiguy
chaiguy t1_iu98qko wrote
Reply to comment by c0d3s1ing3r in Workers at Combined Starbucks and Amazon Store File for Union Election by Sorin61
I mean, they already have a robot cafe at SFO and it isn't doing well, that's all I'm saying. Like Starbucks could literally start firing people tomorrow and replacing them with robots, the technology exists. You have to ask why they're not doing that. It's because all the reasons I mentioned, but also because at this point in time, there's no cost savings in doing so. Humans are cheaper than robots.
Yeah, they have ATMs attached to banks, people sleep in the ATM area, they have sex in them, they use them as shooting galleries, it's a problem (after-hours). And they still have real live people working at banks.
chaiguy t1_iu7l1ac wrote
Reply to comment by ASoundLogic in Workers at Combined Starbucks and Amazon Store File for Union Election by Sorin61
I mean, have you ever heard of an automat? These were a thing in the 1950s, but they didn’t survive.
Robots might have the ability to replace humans soon, but it’s going to be a while before they are more cost effective.
chaiguy t1_iu7gtvy wrote
Reply to comment by ASoundLogic in Workers at Combined Starbucks and Amazon Store File for Union Election by Sorin61
The only time people use self check out is to get the self check out discount, or if the regular lines are significantly longer.
chaiguy t1_iu7gmmy wrote
Reply to comment by ASoundLogic in Workers at Combined Starbucks and Amazon Store File for Union Election by Sorin61
Albertsons (a grocery chain in my area) completely abandoned self check out a while back.
But I’m sure overall you’re right.
Robots are still losing the coffee wars in SFO though, hands down.
chaiguy t1_iu6xejv wrote
Reply to comment by BallardRex in Workers at Combined Starbucks and Amazon Store File for Union Election by Sorin61
I wouldn’t know cause I’m not buying coffee from a robot, but I can tell you that I’ve seen people leave McDonald’s when forced to order from the kiosk and I’ve seen people leave entire shopping carts of merchandise when forced to do self checkout.
chaiguy t1_iu6x32i wrote
Reply to comment by BallardRex in Workers at Combined Starbucks and Amazon Store File for Union Election by Sorin61
Do you not watch the news?
https://www.cbsnews.com/losangeles/news/starbucks-barista-assault-mask-tip-jar-theft/
chaiguy t1_iu6v12i wrote
Reply to comment by BallardRex in Workers at Combined Starbucks and Amazon Store File for Union Election by Sorin61
A robot can pour a perfect cup of coffee, but it can’t stop a junkie from shooting up in the store, or chase a schizophrenic person having an episode out, or clean up a spilled frapuchino. It definitely can’t soothe an irate Karen hurling expletives at it, and it damn sure can’t get the manager.
chaiguy t1_iu6uhib wrote
Reply to comment by BallardRex in Workers at Combined Starbucks and Amazon Store File for Union Election by Sorin61
There’s a robot cafe at SFO and it always draws a few onlookers but I’ve yet to ever see anyone actually buy a coffee from it. Meanwhile the Peet’s kiosk always has a line.
I don’t think people want to interact with robots as much as corporations think we do.
chaiguy t1_iudzcjy wrote
Reply to comment by blkknighter in Workers at Combined Starbucks and Amazon Store File for Union Election by Sorin61
Of course that’s part of it. You’d think they’d get at least some business from sheer novelty but I make multiple trips through SFO and I’ve never ever seen a single customer.