Yeah I figured there was better systems out there by now. Last time I was in a 911 center was 2001 in a rural county south of DC area. They had just upgraded their system and to a joint communications center for the sheriffs, county fire-rescue, town PD, and town fire-rescue.

Depends on the area. Some are still using older CAD systems. But most are fairly up to date. When a 911 call is made from a cell phone the emergency dispatcher can see at minimum the caller ID and associated address, and tower triangulated approximate location. It’s been some time since I have seen or been involved with a 911 center so I cannot speak to the latest and greatest, but even without the long and lat provided by the iPhone in these automated call situations the 911 center would still know the appropriate location of the call.