So like our liquor license issues.

I got hit by a car crossing the street two years ago. I was a pedestrian with the light. They only paid out the minimum $15K per policy. A lifetime of trauma and because of low limits I'm barely compensated. There's nothing scarier than the fire lane at a Shop Rite now.

I don't know, I don't work at the DMV, but I do work in an area that I can understand and commiserate why they feel that way.

As a person on the other side, your attitude just reeks of entitlement. If you don't have your shit together go to the back of the line. It's as simple as that.

It has, you just haven't realized it. It's why the DOL is under such fire because they can't provide the services. Tens of thousands of calls a month go unanswered because we don't have the staff. Claims take weeks and weeks and weeks because we don't have the staff. So it's either we help people in the order that we get them with no exceptions or those who complain the loudest are going to get the help first which is more fair?

You're missing my point though, everyone wants a special exceptions every time. It's not just a one-time thing. It's an every interaction thing and we cannot have that or the whole system collapses.

It is personal, because I run a call center for the state and run into people like you all the time. You're not special, you're not unique. We have a job to do and literally thousands of others we can't help because you want concierge service on a McDonald's budget.

>Now, a lot of their anger or rudeness stems from the fact that they are overworked and underpaid (not our fault)

How is this not the citizens fault? The state voted for austerity measures, demands cuts to budgets, complains about contracts and benefits of state employees, and then wonder why services are slow and inefficient. You get what you vote for.

But why is everyone expected to make exceptions for you? It's clear what documents are needed and you have a responsibility to make sure you have them before you waste people's time.

That wouldn't happen if people would stop assaulting government workers when they don't like their answers.

People acting like rules and requirements don't apply to them is the single biggest driver of bs in a customer service interaction.

So it's your fault you didn't have the document and you expected everyone else to wait for you to fix it when requirements and expectations were made clear before hand?

Are you talking about FMLA or FLI? They're two different programs. Do your research.

Oh, I forgot people with disabilities should hide at home and never be seen.

Oh, I forgot people with disabilities should hide at home and never be seen.

Again, not that simple, Mr/Ms/Mx Know-it-all

I'm just pointing out it's more nuanced than you're claiming.

Do you realize the significant cost difference, as well as the huge difference in how long different consumption methods take effect? It's not as simple as just switching to edibles.