They’ve never asked me to sign anything acknowledging they were out of network until today. I would have understood if my insurance changed (it hasn’t) or if they had dropped Aetna as a provider. When I asked them if they dropped Aetna they said they have never contracted with Aetna, which now I understand is different than excepting Aetna thanks to your first comment. All very informative and I appreciate your explanation!

Nope! My insurance has been the same for the last 3 years and I selected to keep the same coverage during our open enrollment in November. To say I was caught off guard today would be an understatement.

Thanks for explaining. Do you know if they have to inform you of this? I ask because I’ve been with the same doctor’s office for 3 years and had multiple appointments with them through those years. But today when I went it I was informed I am out of network and they asked me to sign a form acknowledging so. This has never happened at any of my in person or telehealth appointments before today.