Just had this happen to me today with my almost brand new iPhone 13 Pro Max. Everyone kept asking if the screen was black and I was like "nope, its a shade off of mustard yellow".
I will say the entire process of filling an Assurion claim has been a huge pain in the ass since I can't do anything with my phone.
Assurion tech support "Please enter the phone number you're calling about". Dude, the screen doesn't work!!
Verizon, "Please enter the phone number on your account". Dude, the screen is broke!
Both of them: "Please download the affidavit, fill it out and upload it with a photo of your picture ID". The fuck? MY SCREEN IS BROKE!
Both of them: "Please back up your phone before returning." Again, my screen is broke, no face id, no tapping the passcode. It's broke. smdh
MammothCharacter6627 t1_ixt251d wrote
Reply to comment by ai-kukae-a-make in Hey! Anyone saw similar issue and know how to solve it? I’m on vacation without access to any service. It’s iPhone 12. It didn’t fall or anything, it happened out of nowhere while surfing the net. by Fit_Extension_1838
Just had this happen to me today with my almost brand new iPhone 13 Pro Max. Everyone kept asking if the screen was black and I was like "nope, its a shade off of mustard yellow".
I will say the entire process of filling an Assurion claim has been a huge pain in the ass since I can't do anything with my phone.
Assurion tech support "Please enter the phone number you're calling about". Dude, the screen doesn't work!!
Verizon, "Please enter the phone number on your account". Dude, the screen is broke!
Both of them: "Please download the affidavit, fill it out and upload it with a photo of your picture ID". The fuck? MY SCREEN IS BROKE!
Both of them: "Please back up your phone before returning." Again, my screen is broke, no face id, no tapping the passcode. It's broke. smdh