If you call into the retail store for your area/state they should be able to tell you.if you Google Windstream retail store for your state you may be able to skip the 1800 number and go straight to them. If not the 1800 number is your best bet but I'm not a big fan of the 1-800 number. I think the retail stores provide better customer service. Feel free to DM me if you need help. It may take me a little while to respond since I'm working at the moment. I'll ask my boss if I can't answer your questions.

AEN-K0NG-S3X1 is my referral code for ws. You may be able to get a deal or promotion if you mention the code. I do commission from the code. The fiber builds are supposed to go on for the next 10 years I believe. So don't give up hope if it isn't there yet.

And no i didn't pick the sexy Kong referral code lol. WS randomly generated it. I like to think our programmers have a sense of humor lmao

Yeah Windstream is trying right alot of wrongs they committed. They have a long way to go but I highly recommend them if you can get fiber.

In my area yes. We will get you service as long as you are within 2000 to 3000 ft of the nearest fiber terminal. Now if you are way out there AND you do not feel like waiting to get fiber then I'm sure you can buy your way up to the top of the list. That's way above my pay grade though.

After Covid hit alot of government money went to ISP to expand the fiber network. The government wants as many ppl on a high speed network in case we have to lock down again. So Windstream isn't exactly spending the money if that makes sense. Windstream isn't the only company to receive money. If your ISP is garbage, start calling the PUC on these assholes. I can tell you from being a technician and a lineman for Windstream, though they have listened to complaints over the years and they want to build a better reputation. I used to hate Windstream internet with a passion. I wouldn't recommend our DSL/Copper service to anyone. I'll tell you to go to Comcast if you can't get fiber through Windstream. Personally i would go without internet rather than give comcast another cent.

Windstream fiber>everything else I have seen so far. Especially for the price.

You can get 1GB upload and down for a little over $90 a month.

I work for Windstream and we guarantee up to 1gb to your modem. Wifi 1gb isn't guaranteed. That would be a nightmare to maintain a 1gb speed wirelessly. You would be surprised at how many homes are already set up for direct ethernet. all I have to do is put an end on a cat5 cable and plug into an ont.

If you're hardlined in and still not getting full rates u need to call the isp.

If you have Windstream Kinetic in your area call them. Windstream was a shitty company but I think they are actually trying to fix their reputation. We are currently building our fiber infrastructure out over the next decade to bring 1gb fiber to rural areas.

I've had 1gb fiber service for the last year and have never had any issues yet.

I'm a technician.

Windstream is running fiber for no cost and no contract commitment I believe. If you can get fiber through them I recommend it. We are working our way down the east coast installing fiber infrastructure in rural areas.

I work for Windstream and we are running fiber to rural areas for free. Windstream seems like they are trying to fix their horrible reputation. I've had the fiber at my house for over a year and it's been great. I get 1gb speed download and upload. If you can get fiber through Windstream Kinetic I recommend. 1gb is around $90 a month I believe in my area. It's not a fiber fed copper system either. It's actually true fiber.

This is with no contract either I believe. If you don't like it then you can cancel it.