Definitely create support tickets with every issue you are running into. If support cannot fix things, they get moved to engineering and if enough people mention something not working, it will become a big deal internally. Sadly, from what I can tell, most of the steps here have lost some of their workers.

I wouldn't know.

I just heard that the CEO brought his own salary down to minimum wage as a cost saver. He said he does not need the extra money himself and rather have it to build the company.

All of our messages are forced to have opt-out. Responding with "STOP" should disable any messages coming from that number.

However, Twilio does have a fraud investigation team and you can reach out to them here: https://www.twilio.com/help/abuse

As far as we can tell, the data and communications units are being split and they still share many departments. Twilio for a while now has kept pushing towards "becoming profitable", so this is kind of expected. Sadly, I am not high enough on the ladder to know too much about the details.

Depending on the type of messaging used, there will be a lot more spam filtering coming to them. They need a proper business registration for a A2P 10DLC registration on a normal US number or toll-free verification on a toll-free number. If you are receiving fraud/scam/spam messages, the best thing you can do is to report it to your phone carrier. There are multiple routing providers involved in each message and each one has filtering rules.

That looks pretty neat, never heard of DevCycle before!

Thank you! Luckily I personally have not been laid off (yet)

Mainly we offer REST APIs but got helper libraries in tons of languages, including node.js and Java. https://www.twilio.com/docs/libraries

I'm not sure. I believe the earnings call is in a couple days.

Depends for what you mean. We are the cloud provider for a lot of people. Also, most services go over standard phone and messaging routes, where no additional cloud provider is needed. Some of our hosted services sit on AWS afaik.

In my org, we were already understaffed before and more understaffed now. Especially with other teams that we rely on losing many people as well.

Most departments were hit at least somewhat. The two business units don't mean much for the majority of people working here.

Twilio owns a bunch of APIs for calls, texts, emails, etc. Basically when you call your Uber driver back, it's probably a Twilio number. When your doctor messages you about an upcoming appointment, also probably a Twilio number.

I wish I knew.. but in general Twilio does not give out bonuses.

Oh hey, I work at Twilio and a few of my coworkers have been laid off. AMA I guess

It's a Bethesda game, of course there are

That's just gifts

It's A over and over