The only issue I have had is books with print errors and chapters fixed it immediately. And once with a previous shipping partner who was trash, just late but no damage. And when I complained chapters sent me gift cards. Their partner now is great and their customer service is top notch!
FerociousKZ t1_ix0quqd wrote
Reply to comment by ZeroCool20XX in Which online book retailers do you think have the best shipping practices? by ZeroCool20XX
The only issue I have had is books with print errors and chapters fixed it immediately. And once with a previous shipping partner who was trash, just late but no damage. And when I complained chapters sent me gift cards. Their partner now is great and their customer service is top notch!