Their customer support has not been helpful for me. I've had two different issues and they claim "we don't block any connections or services" For both different issues I had. I've told them that "it doesn't mean there isn't an issue" but no budge. ¯\(ツ)/¯
1st one was downloading a game from blizzard client (don't remember tbh) but it would completely shut off my internet and the cx400g would start flashing and not work unless I restarted it or stopped the download. Actually, this has happened again just recently but through a different game that uses p2p transfer to download the game and same shit happened; internet went down and cx400g would flash (or change status light) and not work.
2nd issue is that I cannot connect to assetto corsa competizione servers. I am forced to use mudfish (a VPN) in order to play the game online.
This is due to BS using tinyproxy. Which is something they apparently can't change or switch off for certain people, which others having the same issue were able to solve by the isp changing something about it. I know the reason why tiny proxy is in use, which is to save bandwidth.
Forced to switch to BS because how can you beat $65 a month for fiber when the next competitor does $150 for 1gig fiber WITH a data cap(even though I never got close).
Edit: Someone mentioned switching VLAN TAG to 201. I did that and now i can use my own router and everything works as usual. The combo they gave me was default settings... soo idk
Bot_Escobar t1_j117eo1 wrote
Reply to Honest opinions of Brightspeed Fiber? by gypster85
Their customer support has not been helpful for me. I've had two different issues and they claim "we don't block any connections or services" For both different issues I had. I've told them that "it doesn't mean there isn't an issue" but no budge. ¯\(ツ)/¯
1st one was downloading a game from blizzard client (don't remember tbh) but it would completely shut off my internet and the cx400g would start flashing and not work unless I restarted it or stopped the download. Actually, this has happened again just recently but through a different game that uses p2p transfer to download the game and same shit happened; internet went down and cx400g would flash (or change status light) and not work.
2nd issue is that I cannot connect to assetto corsa competizione servers. I am forced to use mudfish (a VPN) in order to play the game online. This is due to BS using tinyproxy. Which is something they apparently can't change or switch off for certain people, which others having the same issue were able to solve by the isp changing something about it. I know the reason why tiny proxy is in use, which is to save bandwidth.
Forced to switch to BS because how can you beat $65 a month for fiber when the next competitor does $150 for 1gig fiber WITH a data cap(even though I never got close).
Edit: Someone mentioned switching VLAN TAG to 201. I did that and now i can use my own router and everything works as usual. The combo they gave me was default settings... soo idk