BJaacmoens

BJaacmoens t1_iyed8m0 wrote

Part of the problem might be that there's no way to accurately capture what the profits are because users may not be using the product as intended.

Specifically, I use the shopping list feature to remind me to purchase items, half the time those purchases are on Amazon.com's phone app or website, where I can view the specs and compare various items. I don't place the order through Alexa itself.

I may not have made that purchase if not for the ability via Alexa to remind myself about it. So Amazon's still profiting from the device but it's not being accounted that way because I'm completing the sale on the site.

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