I've been to this theatre ~10 times and this past Monday was the only time I noticed issues. Had to remind the server to place my order (they turned off my request button without taking my order), and the popcorn and beer took almost 30 minutes to arrive. Other people in my row had to call the server repeatedly when their order was wrong and again when the bill was incorrect. And a couple times I could hear the servers grumbling and arguing with each other. I thought this might just be an off day...