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thekingoftherodeo t1_j1z8duq wrote

Did you raise the above with a manager?

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danib62 OP t1_j1z8j95 wrote

I was on a date so I didn’t want to raise a stink right then and there but I emailed in my feedback after getting home.

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thekingoftherodeo t1_j1z8rxe wrote

I mean I don't know how you expect them to take action after the fact? The ticket checking comment is bizarre - you're upset you could've presumably got in for free otherwise?

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danib62 OP t1_j1z8vuv wrote

I think it’s just indicative of their poor attention to detail and was sort of a “huh that’s weird” way to start the experience.

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Animaled t1_j1za3xj wrote

They check your tickets once you're in your seat.

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thekingoftherodeo t1_j1z98o4 wrote

It's a poor experience but one I'd chalk down to them having an off night - definitely not worthy of a standalone post! As you see in the replies the majority (all) have had positive experiences with Alamo, myself included.

Btw - you'd don't need to downvote anyone who disagrees with you ;)

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danib62 OP t1_j1z9j6j wrote

I mean the purpose of the post was to see if this is a typical experience here in DC given that Alamo generally has a phenomenal reputation. Based on replies here it seems like my experience at the DC one isn’t entirely out of the ordinary. I’m trying to decide if it’s worth giving them another shot.

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