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carbon56f t1_j0vtufz wrote

I do, one thing to note, there is no way to migrate your card from one phone to another. You have to get a new card, report the virtual card as "lost/stolen", and transfer the balance to a new virtual card on your new phone. This makes its a huge pain in the ass if you have SmartBenefits.

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holamiis t1_j0vzmvk wrote

Woof, that is exactly the information i needed. I definitely cannot risk that with SmartBenefits

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billnino t1_j0w8gic wrote

This is incorrect. I have switched to my new phone. You unlink from one phone before you link to another.

Once you make a card digital, I don't think you can go back to using the card though.

You want to add to your Google wallet. The reason the app itself has 1 star reviews is it's buggy. But you can delete the app after you set everything up and it works fine in your Google wallet.

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holamiis t1_j0wgx0z wrote

Oh that is helpful to know, thanks!

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carbon56f t1_j0zch2r wrote

okay far enough, can you unlink if you've already factory reset the first phone, or if your phone was lost/stolen/screen broken?

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billnino t1_j10ccbo wrote

Good question.

In that case you might not be able to transfer it to a new phone. When adding to a new device I got a message about it being locked to my old phone. I unlinked on the old phone before factory reset.

I don't think you can unlink a digital card from a phone from your wmata account online, it has to be done on the phone itself.

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carbon56f t1_j10k0mp wrote

so that itself is a good reason not to do this if you have SmartBenefits.

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Life_Carpet_1358 t1_j0x5bhl wrote

This is not true at all…. The WMATA website provides step by step directions. Just did it a month ago when i upgraded my phone.

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