Thank you for the recommendation. I agree that a shave down would be best. But the owner doesn’t want that. Although I think that is what is going to have to happen anyways. Out of due diligence to my neighbor, I’d just like to see if it’s at all possible to get the mats out and preserve the fur length. If the groomer says it’s not possible or will be too painful for the cat, I’ll just have her shaved. The poor cat has had her world turned upside down with her owner’s illness and now absence. I want to do what is best for her.