Viewing a single comment thread. View all comments

keyjan t1_itbq78c wrote

I think the dispatcher heard “lift” and the “yes” to being “conscious,” and assumed he was OK, just unable to get up. The key words were that he did not respond to her (the roommate) when she called out to him. I'm not a dispatcher and I don’t play one on tv, but that would have sent my antenna up and I would have asked her to go over and shake him or something and see if he would respond. If not, send the bus L&S.

As I said in my first post, some retraining is in order here (or changing the existing training on how calls like this are answered).

6