It isn’t that ingrained, and people will adjust; however, the financial compensation isn’t there at present.

Too many people thought of/ wanted to treat this job like any other 9-5 where you get paid X/hr with a chance to make extra — the problem is that they didn’t want to put in their apprentice time and expected to make Four Seasons type of money while working at a Cracker Barrel.

Yeah.. no.

The other problem is that you’ve people that were earning $30-$50+/hr on the old system — very few places can honestly charge enough to actually make that type of financial compensation.

I do understand the frustration of feeling cheated here in the US- it sucks for you and the server. I also understand the fear that restaurants have over profit margins being thin.

Ultimately it’ll be a hybrid system similar to San Francisco (although DC doesn’t have that type of expendable cash..) where QR codes & fast casual fills most of the void, and going out to eat at a regular restaurant becomes a special treat vs a normal experience.