Service fees that aren’t going to staff are absurd and make no sense- the food is already marked up to make profit.

I’ve been to one restaurant (Pizza Paradiso) that has started incorporating an automatic 20% service fee that goes entirely to the staff. Besides having signs and notes about it around the restaurant, when you go to pay the suggested tips are something like 3% 5% and 7%, in case you want to throw a little something extra that goes directly to that server for outstanding service.