The customer service people are horrible. It seems they made no efforts to hire people that understand the industry. It seems they’re lotto employees with poor training trying to run a sportsbook. I won a $800 parlay and it didn’t settle after hours. I reached out and they said it got held for review because it was such a large amount. I’m thinking like someone actually won with your ridiculous odds and they trying to find a way not to pay. Unbelievable. My account was recently deactivated for inactivity as well but I felt real good about that.