pro-laps t1_j9zicqg wrote on February 25, 2023 at 6:39 PM

I called them right before the Super Bowl because my account got deactivated for inactivity. The lady said the would issue a ticket to someone and that I would just have to wait till it’s reactivated. I still haven’t heard anything lol.

You would have thought they’d want more active users before the game but i guess not.

Homework-Silly OP t1_j9zluza wrote on February 25, 2023 at 7:02 PM

The customer service people are horrible. It seems they made no efforts to hire people that understand the industry. It seems they’re lotto employees with poor training trying to run a sportsbook. I won a $800 parlay and it didn’t settle after hours. I reached out and they said it got held for review because it was such a large amount. I’m thinking like someone actually won with your ridiculous odds and they trying to find a way not to pay. Unbelievable. My account was recently deactivated for inactivity as well but I felt real good about that.