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Unique-Public-8594 t1_isa5bg9 wrote

Not Citizens. We are unable to make electronic deposits (federal law since we put our accounts into a trust?) not their fault if it’s federal law but they didn’t explained to us this is a downside of moving our money into a trust is the inability to deposit electronically. It’s almost an hour round trip every time someone sends us a check or pull out your pen, envelopes, deposit slip, and stamps. Old school.

And the staff turnover or scheduling (rotating around different branches) means every time you speak with them it’s someone new who is in training and gives you the look of having no clue who you are. Friendly but newbie.

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haloofsin t1_isa633h wrote

If you’re a Vet or if you’re a child of a living vet that is a customer: USAA or Navy Federal.

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ElDub73 t1_isa6d06 wrote

Any local/NE credit union is good.

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haloofsin t1_isa7avh wrote

Replying to MrHoonigan802 (#101,652)

Bummer that’s been your experience. I agree that their mortgage products are more expensive but IME (19 years) everything else is cheaper. I’ve found that no one can beat the car insurance and or credit card rates. I shop around periodically to ensure that’s there case for me.

I would look to credit unions.

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tossawayintheend t1_isa8f0j wrote

I like Northfield Savings Bank. Locally owned and they have some pretty good CD rates right now.

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accepteverything t1_isakbpi wrote

Depends on where you are, somewhat. For 30+ years we have been very satisfied customers at the National Bank of Middlebury.

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BackgroundCat t1_isawyit wrote

VSECU or Mascoma Bank (based in NH, but many branches in VT.)

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beazzy223 t1_isb05vl wrote

I have had a great experiebce wuth VFCU

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MizLucinda t1_isb1px2 wrote

I’d avoid M&T. The people in the local branches are lovely but the company is a dumpster fire.

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PassionsBite t1_isbdh45 wrote

I use PNC. They are great remote, I've only been into a branch a few times. I opened the account online. They offer good money management tools; I can see how much I have on hand vs whats committed, paydays, major upcoming bills etc, all easily. They also refund any ATM fees when you use a non pnc ATM. No monthly charge for my account type. Customer service has been good too.

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CTdadof5 t1_isbjhe6 wrote

I was with merchants and they were bought/merged with Community Bank NA a few years ago. My local branch is still great. No issues.

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madcowbcs t1_isbjteh wrote

Vermont Federal Credit union refunds debit card fees!

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lilolemi t1_isbjzc8 wrote

North country federal credit union. I’ve been with them for years now and they are by far the best.

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BuddhaGoalie11 t1_isbp6tz wrote

Consider online banks; I'm very happy with SOFI.

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leadbyled t1_isbwojs wrote

either a local credit union like 802cu or go online with Sofi

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gmgvt t1_isc627x wrote

I also really like NEFCU, but I do wonder whether the whole merger situation has left them taking a bit of a PR hit. VSECU customers are REALLY loyal, and I think the activist members opposing it have a point when they question who is really going to benefit most.

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TQ_Piotr t1_isc9hfr wrote

I like Capital One, as I find them very convenient although we don’t have any branches here. Community bank is pretty good, I used to bank with them and they were awesome

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Enough_Camel2650 t1_iscsdok wrote

NorthCountry federal credit union has served me very well, they also give you back your atm fees at the end of the month. My friend from Michigan still uses them even after moving out of Vermont 5 years ago

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airhogg t1_iscz8pp wrote

Almost any credit union would be better than any bank.

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zifnabhaplo t1_isd2ch8 wrote

I like Brattleboro Savings and Loan.

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carbonpenguin t1_isd6exd wrote

Vermont has the highest rate of credit union membership in the country.

Join us... :)

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WantDastardlyBack t1_iseetg0 wrote

Replying to OlfactoriusRex (#104,987)

We had an equally lousy time with VTFCU when our septic system failed and needed replacement. Our lender micromanaged every step and wanted to see the work completed before funds would be released, but the engineer for the state permits and septic installers wouldn't do the work until payment was made. The tellers are great, but that septic replacement ended up taking half a year and seemed far more stressful than it needed to be.

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