I forget the title, “behavioral interventionist” possibly? Anyways, I worked there for a while and met some truly fantastic people while being there. That being said I had the unfortunate luck of being teamed with this Eastern European case manager who was completely void of empathy. She didn’t give a sweet one for her clients or her staff. All she cared about was cranking out babies and how much maternity leave she could scare up. I left because of her, and I’m sure I’m not the only one. Allowing people that terrible to fly below the radar and ruin peoples days is one of Howard’s problem. Too few people for oversight and fee fee people to hire breeds distinction.