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whaletacochamp t1_jddn09k wrote

Reply to comment by cpujockey in UVM Med - Billing Dept is a fun ride. by cpujockey

Give the hospital main switchboard (802-847-0000) a call and ask for patient advocacy. They’ve helped me get someone with human emotions and common sense on the phone from billing. You’re dealing with a peon upholding the letter of their procedure right now. You likely need a higher up to facilitate resubmitting to Medicaid/fighting that battle.

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cpujockey OP t1_jddobtd wrote

I asked the 'peon' on the line if there was anything I could do to help expedite the process with medicaid- they were no help. I'll have words with the patient advocacy thing soon.

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