Mochi_Dog11 OP t1_ito324a wrote on October 25, 2022 at 1:39 AM

Reply to comment by cuckycouple42069 in TIFU by keep asking Shake Shack for a refund by Mochi_Dog11

Uhh no it was the manager who asked me to order via UberEats pick up because they don’t allow walk-in on that day. He said he will process refund via app.

cuckycouple42069 t1_itod9zd wrote on October 25, 2022 at 2:56 AM

Sounds like you’re caught in the middleman loop, so there’s the shake shack point of sale system processing the refund which has to go through Ubereats (still confused why they’re involved) and then your bank/card company, most refunds are not immediate (as LITTLE as 30 days in some cases) and your case has multiple stages. The main fuck up in this story is how much time you have spent seeking a refund over getting the wrong fries but sounds like you’ve come out ahead with bonus fries