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TheRafiki7 t1_ir4op89 wrote

You didn't have the managers number yet the sick policy was a text/call to her personal number? Sounds to me like manager oversight and you really shouldn't be blaming yourself for this. You used the only form of contact you had available to you and went about your business.

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danielspoa t1_ir5md6h wrote

she said isn't sure she received the e-mail, which means that if she did, she didn't read. We have zero idea on whether the manager's phone was there.

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laplongejr t1_ir5zkxv wrote

> We have zero idea on whether the manager's phone was there.

But the manager can be sure she didn't receive an acknowledgement from OP to confirm she had received the policy. Which is kinda important.
Before covid I was stuck at home in sick leave with orders to come back to work at X day... but in the mean time lockdown happened.

Absolutely everybody assumed that everybody knew the procedure and forgot that people on sick leave have no way to reach the company-wide comms.
THANK GOD I had my boss's personal phone number to call directly against the usual policy.

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[deleted] OP t1_ir5olf0 wrote

[deleted]

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TheRafiki7 t1_ir5yl2x wrote

It's the manager's responsibility to ensure you have the contact information. If they didn't confirm that's an oversight on their part as well. You are 17 going to school and working a part time job. The manager may try to tell you some things need to be your responsibility, but it's also hers for something as basic as contact information.

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skinnyjeansfatpants t1_ir7cq33 wrote

If there's an important company policy that involves being able to reach a manager outside of store hours, that policy should have been printed out and physically handed to OP so management could be certain she was aware of the new policy.

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TheRafiki7 t1_ir7k63t wrote

Beyond that they need to send and receive a text for confirmation.

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