Viewing a single comment thread. View all comments

zilnosnibor t1_j7nk31f wrote

Too bad no one knew how to recall the email. I know there's a way but I don't know how. Hopefully the AH coworker was let go. Your's was an internal error, their's was done purposely.

6

nukesrb t1_j7rwc9p wrote

I had a colleague accidentally email a customer the results of some medical test he'd undergone instead of a report. Recall didn't work.

I think this only works if both sides are on exchange, with outlook connecting directly to exchange, it's enabled on both sides and there are no mail servers in between. Otherwise it doesn't seem to work, even when you're using O365 as the client. You just get an email saying 'name would like to recall the message'

2

other_usernames_gone t1_j7olh0z wrote

If someone's already seen the email it's too late, there's no way to take it back.

The best you can do is send another email saying "please ignore this email", but that will just draw more attention to it.

2

wotmate t1_j7p0byn wrote

If it's internal email with an internal email server run by internal IT department, they can just delete the email from all the inboxes. If it goes external, it's out there forever.

6