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Deep_Charge_7749 t1_j4u1gpt wrote

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korean2na t1_j4v01xi wrote

That's part of the reason I got out of IT support and am pursuing software development.

Too many people who don't care to learn the basics of using a computer and end up requiring babysitters to hold their hands/clean up their messes.

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Leather_Egg2096 t1_j4v0erg wrote

Software development involves user acceptance testing... And the users often provide the scope of the project....

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HeavensCriedBlood t1_j4v5wkj wrote

It’s not the same at all. Working the front desk means you’re dealing with the same laziness over and over again and they’re just straight up rude 80% of the time. Working with BUSINESS customers usually comes with at least a standard level of IQ and some friggin courtesy

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korean2na t1_j4v0nmv wrote

There's a difference between working with users indirectly to develop apps and working with the same users directly everyday to fix the same issues over and over again.

It's like trying to say aircraft engineers have the same interactions with people as flight attendants.

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