I think people often conflate these services with only being platforms for social media where misinformation is shared and people can become depressed from the content. As someone who lives outside of the US, services such as Instagram, Facebook, and WhatsApp play a critical role in people's daily lives. They are not only used for communicating with friends and family, but also as essential tools for conducting business. For example, in Vietnam and the Philippines, Messenger is the how people communicate and do businesses. So Meta services going down is never a good thing