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hypnoticlife t1_j1i6ptn wrote

Both of the other replies here make me think that the master password isn’t the key. That it merely unlocks the key. This gives the ability to have a password reset and trivial support/law enforcement access. The only evidence is the ability for password resets. That’s a huge red flag.

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wren337 t1_j1ke1j2 wrote

Agree that's how you do multiple passwords. There is a random encryption key for the actual data, and then multiple copies of that key are encrypted with your password and one or more of their passwords. So the question is, did their passwords get lost? If support can recover your vault, everything they've said is a lie.

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