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whittily t1_j202tkx wrote

It often works exactly as OP described. “Automated” products will use humans for cognitive tasks up until machines can be trained on their results.

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quantumfucker t1_j204drh wrote

That seems unlikely for a basic OCR task. Doesn’t that come equipped with every smartphone these days anyways? It seems more likely to me that it’s possibly just some poorly designed app that sends images to some remote server for analysis, but has terrible response times or is frequently down for maintenance without notifying OP. We are definitely past the point where humans need to intervene for OCR.

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whittily t1_j204s0i wrote

If it was for something important like eg depositing checks, it doesn’t seem odd that they’d have a human verification process

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quantumfucker t1_j205bad wrote

That’s fair, though I imagine their use of AI then is to flag specific images for human verification if there are concerns.

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Oscarcharliezulu t1_j21wg1z wrote

Yes this is actually what I think happened - they needed more high quality training data and humans were the way to achieve it until the ocr was good enough.

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