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Oscarcharliezulu t1_j1ymzn7 wrote

I used an expense App that claimed to use AI for its smart scanning and OCR but I always suspected it was using real people as often it would take hours or a day to ‘process’ the scan - and each time it would be a very different length of time for what were very similar scans.

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quantumfucker t1_j1zetcp wrote

This is not what the article is about. Humans are involved in the data labeling process prior to the deployed AI model, not during or after.

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LambdaLambo t1_j1zq1di wrote

ChatGPT is just a dude in India let’s be real

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InappropriateTA t1_j20jl62 wrote

Yeah, the name indicates the original languages before it supported English: Gujarati, Punjabi, Tamil.

I completely made this up.

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whittily t1_j202tkx wrote

It often works exactly as OP described. “Automated” products will use humans for cognitive tasks up until machines can be trained on their results.

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quantumfucker t1_j204drh wrote

That seems unlikely for a basic OCR task. Doesn’t that come equipped with every smartphone these days anyways? It seems more likely to me that it’s possibly just some poorly designed app that sends images to some remote server for analysis, but has terrible response times or is frequently down for maintenance without notifying OP. We are definitely past the point where humans need to intervene for OCR.

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whittily t1_j204s0i wrote

If it was for something important like eg depositing checks, it doesn’t seem odd that they’d have a human verification process

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quantumfucker t1_j205bad wrote

That’s fair, though I imagine their use of AI then is to flag specific images for human verification if there are concerns.

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Oscarcharliezulu t1_j21wg1z wrote

Yes this is actually what I think happened - they needed more high quality training data and humans were the way to achieve it until the ocr was good enough.

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