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HanaBothWays t1_ix88hko wrote

So these goobers were taking my tax money to keep my down-on-their-luck neighbors from getting their UI payments?

GO DIRECTLY TO JAIL

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rivers61 t1_ix8axzx wrote

I gave up on my claim specifically because of id.me.

If I felt politicians actually represented me I'd expect compensation but in reality my compensation is getting to know I was fucked, not just feeling like it

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namenumberdate t1_ix8gglq wrote

This happened to me when the film industry shut down. Their system didn’t work and I couldn’t get an answer from anyone, so I gave up. Is there anything that people like me can do about it retroactively?

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sanjsrik t1_ix8hlv1 wrote

Follow the money and see which republicans got bribed over it.

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rachid116460 t1_ix8jvzj wrote

look at that! another multi million dollar company grifting on the backs of working class americans. and of course no consequences to be had because they followed rule # 1. Dont fuck with people that have money.

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pabstblueribbin t1_ix8z20o wrote

Copied from u/bongospank

I’d.me coverage starts about halfway

> Here’s how the scam worked for DeSantis in Florida:

Florida was making national headlines for unemployment lines blocks long with people spending all day in lin 90 degree heat just to apply, so naturally DeSantis…

… closed ALL of the unemployment offices.

They still exist, mind ypu. He just handed them over to private companies to run for profit at the taxpayers’ expense with the critical distinction that they don’t have access to anyone’s records and therefore can”t help anyone with stalled applications.

Problem solved. People stopped lining up when they realized there was no one there who could help them.

Of course, the actual number of people unemployed was still rising, so the phone lines were overrun, and the $78M website (another GOP grift for which no one has gone to prison) just stopped working entirely.

Now Florida was making national headlines ahain for a broken website that would then cost ANOTHER $70+ million, and for the fact that people wete using auto-dialers to call in thousands of times and STILL never getting thrpugh.

DeSantis needed a way to NOT process all those claims so he could cite bogus stats AND a way to spin the headlines.

Suddenly, every other story on Fox News was about unemployment fraud. Mind you, none of the stories cited any sources of publicly verifiable data, but DeSantis saw an opportunity to emerge as a hero.

He made a big splashy show of hiring more unemployment staff… except none of them were there to process claims. Instead, he filled a building in Tallahassee with agents whose sole job was to “stop fraud.”

I spoke to over a dozen of these agents (after literally THOUSANDS of phone calls) and they eventually told me among other things:

They were given quotas. If they had more than a certain number of applications in a given timeframe, then ALL of the rest were “flagged for fraud.”

Once flagged, applications would just sit on limbo forever. Applicants were never notified, and applications were never processed. Best of all, since the applications were never “verified”, DeSantis just didn’t count them as ever be ing filed.

I personally needed to speak to 13 separate individuals (which took a MONTH of auto-dialing) just to even finally be told that this “fraid hold” existed on my accpunt. And yes, that mrans the 12 people I spoke to earlier could see exactly what was holding up the application, but purposefully did not tell me instead instructing me to just wait (forever).

Turns out, NO ONE was assigned to follow up on the “fraud flag”… ever. Not on my account. Not on any account.

A sympathetic agent who was clrarly contemplating quitting literally told me there was no plan to ever remedy the mountain of “flagged” applications.

Other than human beings starving and food banks with 8 hour wait times, it was the perfect crime… except DeSantis screwed over so many (of his own) people it started making national headlines again that tens of thousands of Floridians had filed, and couldn’t get their applications processed.

He needed a way to shift the blame. Enter ID.me. if ever there was a business model DeSantis could get behind, this was it. He funnels millions in taxpayer funds to them, they shuffle some of it back into his reelectipn fund (the “DeSantis handshake”), and he gets to spin it as fighting fraud (using their bogus claims) while the headlines shift to millions of people being unable to get through to anyone or get verified on ID.me.

In my own case, FL spent a month not telling me they were now requiring me to usd ID.me, then gave me the wrong link, then sent me a broken link, then I was finally able to submit an application… which somehow dodn’t go through for months with none of my 9 separate communications ever (to this day )being answered by ID.me.

Then, when it did finally go through, it was another month and THOUSANDS more phone calls to get Florida to acknowledge the verification already submitted to them.

Total time to receive ANY of the money I put in out of my paycheck for years: 6 months of nonstop work and countless thousands of calls. I can’t imagine even a fraction of 1% of applicants would be willing to (or know how to) go through what I did… but that’s the whole point.

I don’t think some of the FL unemployment agents I spoke to even realized they were admitting to comitting federal crimes. They were just following orders handed down from DeSantis. They were very matter of fact talking about being ordered to arbitrarily mark applications as fraudulent and about the fact that no one would ever actially review those claims. They admitted these things as if they were just business as usual.

One went so far as to verofy that these tens of thousands of “pending” applications were excluded from the official calculations as if they never existed. She was clearly not a fan of DeSantis, but was surprisingly casual about admitting to wide-scale fraud.

When I finally got through to the fraud department after months, they told me they had been ordered to stop accepting emails from the other departments months ago, so even if an employee from any other department tried to do the right thing with a clearly valid application in permanent limbo, they were barred from allowing “pending” applications to ever even be reviewed.

ID.me is just one more cog in the machine of dishonest politicians wasting taxpayer money to fund their reelections and shifting blame from their intentionally crippled systems.

In case there is any doubt this is how the game is played, DeSantis himself said publicly that the FL system was intentionally set up by Rick Scott for the purpose of never paying or even counting claims so the GOP governor could make bogus statements about low unemployment numbers.

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nobody-u-heard-of t1_ix9lyi9 wrote

Not sure if it's the same company, but our DMV in Arizona uses a facial recognition for refunds. And I tried that 30 40 times and it never would recognize my face. So my refund just sitting on account unless I can find time to go stand at the DMV for a couple hours.

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justhereforass2 t1_ixaeove wrote

I did it once and it worked. Tried again for the dmv online, way later with a beard and it didn’t recognize me 🤣

1

Leiryn t1_ixailuu wrote

They must have missed a bribe to Congress if they are being called out

1

jerekhal t1_ixasn68 wrote

Maybe the government, state and federal, should stop trying to outsource critical roles to the private sector. It usually doesn't work great and it's an abdication of the State's responsibility to its citizens.

Private enterprises are motivated by money. Once they get it they don't give a fuck about actually doing the work if they think they can keep it. The gov at least generally doesn't give that much of a shit about profitability and theoretically is motivated by the State's concern for the health and welfare of its citizens.

Keep it in house so the people motivated by something other than rampant greed will do their damn jobs correctly and ensure people who need a safety net can get help.

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[deleted] t1_ixb0ppb wrote

DeSatan deserves a Walking Dead style reward for his efforts.

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[deleted] t1_ixbg45f wrote

ID.me gave the government exactly what they wanted. Anyone who's ever tried to apply for any kind of benefits in this shithole country knows, the whole system is designed to make it impossible to get what you're entitled to. PPP loans? No verification whatsover, $4 trillion in fraud, but when you're a business, they let you do anything.

ID.me was paid to be the fall guy here, to diffuse responsibility for why you couldn't collect your pittance in unemployment to afford food. The government decided they'd give you austerity so every stupid c*nt who owns a business could buy a vacation house and a boat in 2021 with PPP. Blame the government for this. Privatization is always a scam. Corporations are just organized crime syndicates by another name.

I'm getting really fucking sick of watching stupid assholes blame tech for doing what it was designed to do. Blame the designers! These tactics are nothing new. Just a new tool to obfuscate how the oligarchs rob the poor. Follow the money. If it's making the rich even richer, it's a feature, not a bug.

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GovChristiesFupa t1_iy10n3a wrote

Me too. i ended up snaking any repairs I could so I could scrape by til work picked up. I was getting around 16-20 hours a week, which disqualified me for benefits most weeks so I couldn’t even hope for backpay.

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