Which-Adeptness6908 t1_j98izeu wrote on February 20, 2023 at 1:48 AM

Reply to comment by BeKind_BeTheChange in Only 50% of iPhone Casings Made in India Meet Apple's Quality Standards by Majnum

You can have problems with the manufacturing process which can take some time to dial in. This type of problem isn't due to a poor quality control, virtually every new plant has this type of problem.

BeKind_BeTheChange t1_j98o6cs wrote on February 20, 2023 at 2:31 AM

A 50% failure rate for something like a phone case isn’t remotely normal. If it were a new semiconductor process, ok, we can talk. This is a phone case.

Which-Adeptness6908 t1_j99dbcn wrote on February 20, 2023 at 6:31 AM

Firstly cad cam is nontrivial at the tolerance that apple will require.

The problem with the alternate theory is that the manufacturer knows they have a quality issue and are ignoring it or are so incompetent that they can't fix it.

Neither seems likely and I suspect there is a little bit of racism behind the comments in this thread.

Right now the manufacturer will be suffering cost blowouts and possibly contract penalties. I suspect they aren't sitting around going, 'this is the Indian way' with a little head wobble.

But the theory that Indians are lazy and incompetent is a much better story.

Timbershoe t1_j99xq7o wrote on February 20, 2023 at 11:08 AM

I don’t see racism, that’s a lazy defence.

What I can see is that India has a similar problem to most developed countries. Skilled workers are now expensive, the cheaper workers they can afford to employ are not particularly good.

Same thing would happen in France, Canada, etc. you can’t afford to deliver the quality because the market won’t provide the correct workers for the budget.

The reason people are interested is because Vietnam, Brazil and Indonesia are starting to fill the gap of low price product production. People are watching to see if India can shift to skilled specialist manufacturing, or will fail the transition.

Keeperofthecube t1_j99x97d wrote on February 20, 2023 at 11:02 AM

The issue 100% comes back to quality control. The Japanese car makers figured this out a long time ago and pioneered putting quality control into the qualification process from the start. Tons of time and money is now invested in the qualification steps before production even starts on most manufacturing done for automotive and medical devices, as well as a lot more but it's a little less strict. Source: I'm a quality engineer for a medical device manufacturing company.