I moved from out of state and made an appt to see a provider at Eustasis. I have PTSD, ADHD, depression, and anxiety. Dr Jains screamed at me one day because I did not want to take a medication he prescribed. I had taken it in the past and told him, it did not work for me. His office refused to do a prior authorization for a medication that I had already been taking. He also failed to obtain my medical records from my previous provider.

He raised his voice at me and triggered my PTSD and sent me into a very depressed state. I nearly went home and unalived myself after my visit. I went to my PCP the next day about the incident. My PCP is also Indian and knows the Jains family personally. Dr Jains was very abusive to his first wife. My PCP said to never go back to Eustasis.

I go to Bibi Health now. I feel like they don’t spend much time with me, but they are calm and kind.