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mysickfix t1_j1ribez wrote

yes same here. its been bad. good luck calling support, they are terrible. i tired for 3 weeks before i got someone competent enough to listen to what i had already done, and send a tech.

they couldnt resolve it, but the tech left me a new modem just in case. ive been thinking all day today its my problem again, but im kinda glad im not the only one this time

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sizzlewow OP t1_j1ripch wrote

I haven't used their modem at all. I just use the ONT and my own equipment, hence me asking the community about outages lol. Now that I know it's more than just me, I feel safe in assuming it's not a hardware issue on my end. Perhaps we can all determine if it's just one neighborhood or Springfield as a whole. I'm in Oak Grove.

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BryanByte t1_j1rn66j wrote

Just using the ONT as well and in the Oak Grove area with the same up and down issues today. First time I noticed it was a little before 10am.

Photo of my logged down and ups. https://i.imgur.com/kMcNQ69.jpg

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Ami-Lynne t1_j1rqylr wrote

Tom Watkins here and have Brightspeed ( was Quantum )

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