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AIRxJ0RDANx23x t1_j0vqjrr wrote

I haven't had to contact customer service, so I can't speak to that. I signed up with quantum about a year and a half ago. Only had one outage after a storm damaged some equipment. I haven't noticed any slowdowns and have not rebooted my ONT once. For the price the is nothing better available around here

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mysickfix t1_j15h3p3 wrote

i tired for 2 weeks with support. zero assistance, and oddly most calls had a flipping rooster crowing in the background.

finally got to someone who understood where i was coming from with my tech support background, and all the troubleshooting i had done. tech is supposed to be here tomorrow, but i have a feeling weather will cancel

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