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estevanrll OP t1_j0c1c8l wrote

Reply to comment by MaxYuckers in problems with Brightspeed? by estevanrll

they set one up for me in the event that they couldn’t verify an outage (the CSR kept referring to it as a “potential outage”). it will be automatically cancelled in the event that they verify an outage. scheduled for mid-afternoon. will let you know what happens.

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estevanrll OP t1_j0dp2xc wrote

the tech did not show up, so i am assuming that they determined it to be an outage… however, my service is still down.

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