I am pretty open minded but had a horrible experience there. The first time I went there, I waited an hour and a half (did a small intake and a drug urine test which I’ve never done before during that time)…then I only had 15 minutes until I absolutely had to go to pick up my daughter in time at the bus stop. So I went and told the receptionist and she said, oh, let me check if someone can see you real quick (I was figuring we would just reschedule). Sure enough, my first time seeing a provider there, she sat me down, looked at my intake, said here’s a medication that I’ve seen work well for people like you, and sent me on my way all in 10 minutes. When I went to actually get the prescription filled, it was a newer medication that my insurance didn’t cover so here I had been on a free sample for a month and had to wean right off it bc it was cost prohibitive (I think it was close to $200 if not more).

The second time I went in, They put me with a different provider who was actually just an RN who was training to become a nurse practitioner. They got around it by calling in someone at the end who I assume was an actual nurse practitioner (I don’t think it was an MD/DO) who asked if I had any questions and okayed the new medication he wanted to give me.

I did not go back. It honestly felt like I was just being corralled through to make them money. Let’s get as many patients through as we can with as many providers as we can (no matter how few qualifications they have). You never see the same person twice and I much prefer the psychiatrist that I see through Burrell telehealth who actually takes time to ask more about me than just looking at a medication list and making a decision of which new one I should try.