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_ism_ t1_iqvxz00 wrote

Reply to comment by Wrinklestiltskin in Lakeland 😳 by steadyfiction

You're right. I'm a former homeless person in services with Burrell. I do have MAJOR complaints about my attempt to stay in therapy with a provider who will work at Burrell long enough to cover at least one year's treatment plan. But my case workers and their assistance helping me apply for and stay on benefits, medicaid, and get into housing? Invaluable. Even if I still haven't been able to keep the same case managers, they do a lot more to transfer me to a new case manager than the therapists did to get me into mental health sessions with someone new, so we're still trying to start on a plan that we came up with in 2019, but ....yeah. Better than none of that for damn sure!

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Wrinklestiltskin t1_iqw48g9 wrote

See, now that sounds exactly like a level-headed valid criticism! And there are plenty of them to go around, don't get me wrong.

The turnover rate is pretty wild, and it's only gotten worse in this industry after covid. I've been at it for over 5 years, and still have some OG clients. But I've gotten some transferred to my caseload that have complained of having in the upwards of 5 different caseworkers in a period of 6 months. That is unacceptable to me... No way to build rapport and have an adequate therapeutic relationship with that kind of turnover rate. Must feel like having the rug pulled out from under you every time you regain your balance..

And the turnover rate for therapists and psychiatric providers is too high too, imo. Doesn't help that the demand and application for services continues to swamp the people who handle intakes. Unfortunately the wait time right now for entering those services is ridiculous.

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