Viewing a single comment thread. View all comments

asssshhhhleyyyy t1_j8jds9w wrote

Reply to comment by Longjumping-Ice-8814 in What trash services do you use and why? Anything better than Republic services? by widowtothesoul

I've actually had so many issues with them. They kept billing us incorrectly and it took us 2 weeks to finally get ahold of them to correct the issue.

They also never gave us a holiday schedule and they ended up just skipping some weeks.

2

Longjumping-Ice-8814 t1_j8jek5e wrote

Yep. They’re not for everyone, and that’s okay. They’ve been great for me. I’ve never had any billing issues whatsoever, but if I did, I’m sure they’d be reasonable even if it took us a while to actually get ahold of them. They’re just a normal family running a small business. It’s not like GFL OR Republic Services would be with all kinds of fancy stuff that costs more. My family has been using them for like 10 years. They’re the most reasonable people on the planet, but they can’t provide a corporation style service. I don’t want that anyway.

0

aproposse t1_j8s5tq0 wrote

I've had the same issues with MTS as asssshhhhleyyyy. I absolutely want to support locally owned businesses and have no problem with missing out on amenities that the corporate trash services provide, but we've had MULTIPLE times where they just don't pick up our trash that week. That's not a "they're not for everyone" issue. I mean, that's the primary service they provide! At least update the FB page when the schedule is off. Almost all small, family-run businesses do that.

2

Longjumping-Ice-8814 t1_j8s6y6o wrote

I’ve never had them skip other than a weather day or a holiday. And we try really hard to RRR ♻️, so we always have extra space in our bins if they have to skip a week. Sure, most small businesses cater to you and never miss, but not all are able. If my husband and I and maybe my sis in law were running a growing small business, I’d hope that my patrons would be understanding especially when I was in a growth spurt. I think they’re great. I don’t understand the whole need for perfection thing. As long as there is an effort to be the most affordable and I’m not being put out, we’re good. I would still recommend them to anyone I know.

0