I went once for what I expected to be a higher tier cut than what I'd get at a supercuts. While the wash was nice, the straight hair cut was just fine. No different, still about 10 minutes. I kind of figured but still hoped I'd have a better cut, but I feel there's probably not much that can be done with a long straight cut.

However, what ruined my experience was that I told them I don't like to use product or heat on my hair because my scalp is sensitive. The hairdresser burned the ever living shit out of my scalp because she blow dried my hair longer than it took to cut. I tried having her stop after about 5 minutes straight, but she said the middle/ends were still damp and she wanted them dry to check evenness. Then continued to pass the blow dryer over my scalp. Dealt with that scalp damage for over a week until the tingling and sensitivity subsided. At home, my hair takes no more than 5 minutes to dry, and I'm able to constantly keep the heat moving so I'm not concentrating in one area.

Hair cut was like $70 with tip because it was a long cut or something. I think, like most high-end salons, they prioritize color treatments over regular cuts.